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26 days old

Technical Support Engineer

Kelly Services
Menomonee Falls, WI 53052
Every day, Kelly Services connects professionals with opportunities to advance their careers. We currently have an exciting contract opportunity with one of our leading clients!





**Title:** Technical Support Engineer



**Location:** Menomonee Falls, WI



**Duration:** 6 months **Pay:** $26.50/hour





**Technical Support Engineer**



**Overview**




+ Provide technical support for the low voltage variable frequency drives (VFD) support team within the Technical Resource Center (TRC).

+ Assists customers with product selection, application assistance, programming and troubleshooting of Eatons VFD products.

+ Assist customers through various channels including phone and email.





**Responsibilities**




+ Provide post sale and presale technical support for VFDs.

+ Provide verbal and written technical support for internal and external customers.

+ Effectively communicate product value proposition and product line strategies.

+ Help the team meet KPIs (key performance indicators).

+ Ability to perform assigned duties in a team atmosphere while also having the ability to work independently.

+ Ability to use internal software applications including MFgPro, C360 CRM, Access TRC call log, Enovia and Vista.

+ Participate in the development and/or maintenance of product support resources (i.e. self-service knowledge base, application notes, catalogs).

+ Ability to work flexible hours to support emergency customer situations.





**Required Qualifications**




+ BS degree in engineering

+ VFD (variable frequency drives) experience

+ Technical knowledge





**Preferred Qualifications**




+ Automation technical knowledge (PLCs, HMIs and communication protocols)

+ Electrical or Mechanical Engineering degree





**Schedule**




+ Monday Friday / 8:00 AM - 6:00 PM ET

+ Ability to work flexible hours

+ Remote phone support required on a rotating basis nights and weekends




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At **Kelly** , were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

\#KellyGTS
Posted: 2020-07-13 Expires: 2020-08-13

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Technical Support Engineer

Kelly Services
Menomonee Falls, WI 53052

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