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1+ months

Technical Support Installer - Fargo, ND

Kelly Services
Fargo, ND 58103
**Job Description**


Kelly is seeking qualified candidates to fill the role of a Technical Support Installer. The Technical Support Installers play a key role in providing first-level technical support during installation process, setup, and management of customer software. This opportunity is with a premier technology company in Fargo, ND, and is a long term opportunity with growth potential. If your customer service is top notch and you have a high technical aptitude, this may be a great fit for you! Hours of operation are 8am-6pm Monday through Friday. Pay is $13.50/hr+, depending on experience.


Job Duties:

-Consult with end-users and installation technicians to determine and resolve installation issues

-Log customer calls into CRM and ticketing system to analyze data for improved customer service

-Identify, research, and resolve technical problems such as password resets, data updates and error messages

-Ensure the application/solution is functioning according to specifications

-Engages in team meetings to address system bugs, enhancements, upcoming implementation plans, and identifying action items to resolve issues

-Other duties as assigned


**Requirements**


-Excellent customer service skills

-Experience in IT or Help Desk preferred

-Strong written and verbal communication skills

-Strong attention to detail and focused Quality Assurance mindset

-Strong typing and data entry skills

-Proficient in Microsoft Office with strong Excel knowledge

-Minimum Associate's Degree required or combination of education and experience


**Highlights**


For immediate consideration, please call our office at 701-281-4850 or send your resume to 4611@kellyservices.com with "Technical Support Installer" in the subject line. To view all of our career opportunities, please visit www.kellycareernetwork.com or download our "Kelly Jobs" app on the App Store or Play Store.


**Let us help advance your career today!**


**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

Categories

Posted: 2020-01-06 Expires: 2020-03-16

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Technical Support Installer - Fargo, ND

Kelly Services
Fargo, ND 58103

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