20 days old

Technical Support Representative

Kelly Services
Tustin, CA 92781
**At Kelly** **** **Professional & Industrial, were passionate about helping you find a job that works for you. How about this one?** Were seeking a **Technical Support Representative** to work at a national wine manufacturing company in Acampo, CA. With us, its all about finding the job thats just right.

**Location:** Tustin, CA *After training, work will be remote, with eventual back to office environment.

**Schedule:** Monday-Friday 5:00am-2:30pm

**Pay** : $27 p/h

**Day to day responsibilities:**

+ Troubleshoot electrical and mechanical problems with field technicians via phone call, messaging, or video call.

+ Conduct root cause analysis to identify and resolve technical issues.

+ Log and track all details of the situation and resolution into the Salesforce database

+ Provide feedback to improve processes and machine reliability

+ Analyze and report issues with specific equipment, vendors, and customers.

**What makes you a great fit:**

+ 2+ years experience in an electrical technician type role

+ High School Diploma or GED equivalent required. Technical school graduate preferred.

+ Strong mechanical and/or technical aptitude.

+ Ability to do remote troubleshooting and problem resolution.

+ Prior experience in a customer support call center is highly preferred.

+ Visually distinguish all colors.

+ Excellent verbal and written communication skills.

+ 35wpm typing speed needed

+ Knowledge of MS Office required; Salesforce/SAP experience is a plus.

+ Strong teamwork and collaboration skills

**What happens next**

Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover whats next in your career is what were all about, so lets get to work. Apply to be a **Technical Support Representative** today!

Contact Jess Frias at (626)349-1256 for direct communication regarding position.

**Get a complete career fit with Kelly** **** **.**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.
Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Posted: 2022-09-09 Expires: 2022-10-10

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Technical Support Representative

Kelly Services
Tustin, CA 92781

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