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Technical Support

Kelly Services


Location:
Southfield, MI
Date:
04/19/2018
2018-04-192018-05-19
Job Code:
US24R6SP_BH1434289
Kelly Services
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Job Details

Job Title Technical Support

Jobid US24R6SP_BH1434289

Location: Southfield, MI, 48086, USA

Description **Job Title: Technical Support (Technician, Field Support – IT)**

**Location: Southfield, MI**

**Duration: 3 months (This will be a 90-day contract to hire in Detroit. )**

**Job Description:**

**Responsibilities:**


+ Oversees the daily operations for a specified location including software, hardware, tape backups, phone administration, and the local area network. Provides level I & II end-user support for software and hardware issues.
+ Oversees the daily operations of the local area network. Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals.
+ Troubleshoots Desktop Virus and malware issues Maintains a daily backup of all network files.
+ Performs service administration tasks for software and hardware products to ensure manufacturer warranty.
+ Troubleshoots any software and hardware problems through debugging, testing, and vendor assistance.
+ Provides recommendations of program changes to correct software problems.
+ Assists in the purchasing of new computer equipment and peripherals for a specified location.
+ Performs software and hardware inventory.
+ Basic Administration of Phone and Voicemail systems for site.
+ Performs other duties as assigned. No formal supervisory responsibilities in this position.
+ May provide informal assistance such as technical guidance and/or training to coworkers.
+ May coordinate work and assign tasks. Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
**Qualifications:**
Associate's degree (AA) or equivalent from two-year college or technical school and a minimum of two to three years of related experience and/or training. A+ PC Technician; -- Both Network + and Dell Hardware certification is a plus Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or allocations. Ability to comprehend, analyze, and interpret situations. Ability to solve problems involving several options. Requires strong analytical and quantitative skills. Exceptional Customer Skills required

*** If this position may be of interest to you, please email me back at SOMP767@kellyservices.com (with your most up to date resume, for further consideration) and advise the best time and number at which you can be reached. If not for yourself, feel free to share this opportunity within your network! ***


Thank you,
Soma Patanaik
Professional Technical Recruiter
Kelly Services, Inc.
somp767@kellyservices.com
kellyservices.com

**Why Kelly** **®** **?**


With Kelly, you’ll have direct connections to leading IT organizations in the best companies aroundthe globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunitieswill help you take your career exactly where you want to go. We work with 95 of the Fortune 100™companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your careertoday.

**AboutKelly Services** **®**


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.



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