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Technical Support Specialist I

Kelly Services

Waukesha, WI
Job Code:
  • Engineering
Kelly Services
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Job Details

Job Title Technical Support Specialist I

Jobid US24R6SP_BH1433703

Location: Waukesha, WI, 53189, USA

Description **Job Title: Technical Support Specialist I**

**Location: 1319 East Lincoln Avenue, Waukesha, Wisconsin, 53186**

**Duration: 3 months (W2 Contarct)**

**Pay rate: $20 - $25**

o Compare purchase order and quotation information:
• Pricing
• Terms and Conditions
• Quantities
• Special Requirements
o Collaborate with Proposals and Sales to resolve order discrepancies.
o Create material numbers and order packets for design engineers:
• Use customized software to generate material numbers
• Create packets that include all pertinent documentation required for proper design and production
• Communicate special requirements
o Process customer changes against open sales orders
o Communicate information between engineering, marketing, scheduling, and customers
o Accumulate data for metrics and process tracking.
o Understand and utilize lean tools and concepts to drive continuous improvement.
o Other duties as assigned.

**Basic Qualifications:**
• Ability to work in the United States on an ongoing basis without company sponsorship.
• Minimum of 3 years of product, customer service, inside sales, or proposals experience in a technical field
Preferred Criteria:
• Technical degree
• Minimum of 5 years of product, customer service, inside sales, or proposals experience in a technical field
• Minimum of 1 year of experience using ERP and quotation systems
Position Criteria:
• Excellent oral, interpersonal and written skills with the ability to effectively communicate
• Detail oriented, with the ability to manage multiple projects simultaneously and work to deadlines with a high degree of accuracy
• Knowledge of Microsoft Office (Word, Excel, Power Point), SAP or other ERP related system and the ability to utilize such tools to analyze data and solve routine problems

*** If this position may be of interest to you, please email me back at (with your most up to date resume, for further consideration) and advise the best time and number at which you can be reached. If not for yourself, feel free to share this opportunity within your network! ***

Thank you,
Soma Patanaik
Professional Technical Recruiter
Kelly Services, Inc.

**Why Kelly** **®** **?**

With Kelly, you’ll have direct connections to leading IT organizations in the best companies aroundthe globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunitieswill help you take your career exactly where you want to go. We work with 95 of the Fortune 100™companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your careertoday.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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