12 days old

Technical Support Technician

Kelly Services
Plano, TX 75026
Kelly Engineering has an opening for an experienced AC/DC Electrical Technician. Our client is looking for experience with customer service, troubleshooting, batteries and power supplies. Telecom industry experience is a huge plus.

Please take a look at the following job description and contact me for more information.

Answer and resolve customer technical support 24/7 calls and emails

Provide customer technical support at installed sites

Support US New Product (NPI) First Article Review


Answer the 24/7 Technical Support hotline during assigned schedule

Respond/Resolve customers phone/email technical issues including system/electrical/mechanical troubleshooting.

Learn about products by hands-on working with the product and owners manuals.

Provide technical support at customers locations.


Degree or equivalent in Electronics, Electrical Engineering or related discipline and experience with AC/DC power systems


3-5 years experience working with AC/DC power systems or telecom/electronic technical support

Technical/ Professional skills:

Demonstrated customer technical support ability to identify and resolve issues

Demonstrated proficiency with computer software including MS Office (Excel, Outlook, Powerpoint, and Word), and ERP (SAP) systems.

Familiarity with AC and/or DC power systems and/or Battery backed up power system troubleshooting skills.

Proactive ownership of assigned responsibilities

Telecom DC power system troubleshooting skills.

General skills (language, IT, etc.):

Professional verbal and written English communication skills

Troubleshooting skills to diagnose issues communicated over the phone/email

Multi-tasking and time management organizational skills

**Why Kelly** **** **?**

Kelly puts you in charge of your career, with access to cutting edge projects and technologies in industry leading organizations. Top companies throughout the world have trusted Kelly as a premier source of engineering talent and services since 1965. And engineering job seekers know Kelly as a firm with an unmatched reputation for quality, integrity, and professionalism. Whether you seek the variety and flexibility of working on short-term project engagements or prefer contract-to-hire or direct-hire placement with our clients, apply with Kelly to explore opportunities that suit your specific professional interests.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-11-01 Expires: 2019-12-02

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Technical Support Technician

Kelly Services
Plano, TX 75026

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