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Technical Writer I - Santa Clara, CA

Kelly Services

Santa Clara, CA
Job Code:
  • Engineering
Kelly Services
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Job Details

Job Title Technical Writer I - Santa Clara, CA

Jobid US41L9RB_BH1436187

Location: Santa Clara, CA, 95054, USA

Description **Technical Writer I (SaaS/Cloud) – Santa Clara, CA**

**For a quicker response, please apply and also email all inquiries directly to:** **** **.**

**PLEASE NOTE: Must be legally authorized to work in the U.S. for any employer without sponsorship!**

Pay Rate = **~$30.00/hour W2 (give or take)**

Hours/Type = **Full-Time/Contract – W2**

Duration: **12 Months**

Shift/Days/Hours: **Standard/M – F**

Kelly Services is currently seeking a Technical Writer I (SaaS/Cloud) one of our top clients in Santa Clara, CA.

As a Technical Writer I (SaaS/Cloud) with Kelly Services, you will be responsible for turning complex technical concepts into concise, understandable, and complete customer-facing documentation!

**Job Description:**

We are seeking a Technical Writer with 2+ years of experience and a passion for turning complex technical concepts into concise, understandable, and complete customer-facing documentation. The ideal candidate has a broad writing experience in creating user documentation with a background in Cloud and SaaS concepts. You’re experienced and comfortable operating in a fast-paced, dynamic environment, working with subject matter experts directly in product marketing, customer support, engineering, and customer communications.

Desired Skills & Experience:

+ Strong customer advocacy, writing, organizational, interpersonal, and communication skills are vital.
+ Content management experience.
+ Experience writing single sourced, task-based content.
+ Ability to build working relationships with engineering contacts.
+ Good grasp on instructional design.
+ Extreme focus on the details.
+ Experience taking and editing screen shots.
+ Experience creating short instructional videos.
Professional Expectations:

+ Motivated self-starter, who enjoys taking ownership of content and thrives when working independently.
+ Able to stay focused on priorities even as conflicting requests for work flow in.
+ Strong technical background, ideally in the cloud SaaS space.
+ Excellent editing skills.
+ Strong critical thinking skills and a passion for asking questions.
+ Experience working in a fast-paced environment.
+ BA/BS preferred. This position is onsite with a possibility of some remote work.

**Why Kelly:**

As a Kelly Services employee, you will have access to numerous perks, including:

+ Exposure to a variety of career opportunities as a result of our expansive network of client companies.
+ Career guides, information and tools to help you successfully position yourself throughout every stage of your career.
+ Access to more than 3,000 online training courses through our Kelly Learning Center, including accredited courses to obtain IT certifications, as well as PDU-approved courses.
+ Weekly pay.
+ Group-rate insurance options available immediately upon hire.*
**Apply today!**

**Refer a friend!**

*Available for purchase and administered by a designated third-party vendor. (50.23)

**Why Kelly** **®** **?**

With Kelly, you’ll have direct connections to leading IT organizations in the best companies aroundthe globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunitieswill help you take your career exactly where you want to go. We work with 95 of the Fortune 100™companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your careertoday.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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