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Technical Writer

Kelly Services

Jacksonville, FL
Job Code:
  • Engineering
Kelly Services
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Job Details

Job Title Technical Writer

Jobid US41JYJM_BH1432828

Location: Jacksonville, FL, 32232, USA

Description **OVERVIEW:**

The Technical Writer requires a high level of proficiency in developing SDLC documentation (i.e. URS, Test Plans, SOPs) following procedures and templates to support new Tableau and SAS Report development and validation.

The Technical Writer develops testing strategies that are well defined, planned and executed. The Technical Writer does this by ensuring that every phase and feature of the software solution is tested and that any potential issue is identified and fixed before the Tableau or SAS Report goes live.


+ Chosen candidate will be converting a series of reports from one system and transitioning it to another system.
+ Will be updating procedures
+ Candidate will be preparing documentation for quality systems
+ Will be working with cross functional teams
+ Drive and/or participate with Report users to gather requirements, develop test plans and draft SOP documents that require verbal and written communication skills. (25%)
+ Work with Quality Management Software and Processes (One Voice Complaint Handling System, VIBES Non-Conformance, VIBES CAPA, VIBES Change Control) (25%)
+ Ensure that validation deliverables meet functional and design specifications and requirements. (25%)
+ Hold and facilitate test plan reviews with cross-functional team members. (10%)
+ Isolate, replicate, and report defects and verify defect fixes. (10%)
+ Identify any potential quality issues per defined process and escalate potential quality issues immediately to management. (5%)

+ 5+ years of relevant QA Systems technical experience.
+ 3+ years large enterprise or e-business systems experience.
+ Candidate must have strong technical writing/documentation skills
+ Communication skills essential
+ Familiarity with test scripts and technology (quality systems)
+ Have an understanding of the verification process
+ Must be able to understand and interpret, to understand the intent of the procedures to match and write a process.
+ Previous experience with documentation change management systems is a must, (ideally in GXP environment)
+ Demonstrated ability to manage their own work and to take initiative on projects is a plus
+ Science/Engineering/IT background a plus
+ Advance ability with Microsoft Office Word/Excel skills is a must. Microsoft Visio is a plus.
+ Authoring technical user manuals/instructions preferably for software applications is a must
+ Authoring software test scripts is a plus.
+ Tableau experience is a plus
+ Strong listening and communication skills is a must.
**Why Kelly** **®** **?**

Kelly puts you in charge of your career, with access to cutting edge projects and technologies inindustry leading organizations. Top companies throughout the world have trusted Kelly as a premiersource of engineering talent and services since 1965. And engineering job seekers know Kelly as a firmwith an unmatched reputation for quality, integrity and professionalism. Whether you seek the varietyand flexibility of working on short term project engagements, or prefer contract-to-hire or directhire placement with our clients, apply with Kelly to explore opportunities that suit your specificprofessional interests.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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