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Technical Writer - Santa Clara

Kelly Services

Santa Clara, CA
Job Code:
  • Engineering
Kelly Services
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Job Details

Job Title Technical Writer - Santa Clara

Jobid US762CJC_BH1436240

Location: Santa Clara, CA, 95054, USA

Description **Technical Writer**

Our client, the world largest technology security company, specialized in computer security software, has an opening for a Technical Writer role, based in Santa Clara, CA. This position is based onsite with a possibility of some remote work.

6 months contract and renewable.

**Job Descriptions:**

The Technical Writer will be responsible of turning complex technical concepts into concise, understandable, and complete customer-facing documentation.

You will be creating user documentation with a background in Cloud and SaaS concepts, operating in a fast-paced, dynamic environment, working with subject matter experts directly in product marketing, customer support, engineering, and customer communications.

**Job Requirements:**

+ Bachelor Degree in related fields preferred.
+ Minimum 2 years' of experience in developing user documentation content in Cloud and SaaS concepts.
+ Strong customer advocacy, writing, organizational, interpersonal, and communication skills are vital.
+ Content management experience.
+ Experience writing single sourced, task-based content
+ Ability to build working relationships with engineering contacts
+ Good grasp on instructional design
+ Extreme focus on the details
+ Experience taking and editing screen shots
+ Experience creating short instructional videos
+ Motivated self-starter, who enjoys taking ownership of content and thrives when working independently
+ Able to stay focused on priorities even as conflicting requests for work flow in
+ Strong technical background, ideally in the cloud SaaS space
+ Excellent editing skills
+ Strong critical thinking skills and a passion for asking questions.
+ Experience working in a fast-paced environment
**Why Kelly** **®** **?**

With Kelly, you’ll have direct connections to leading IT organizations in the best companies aroundthe globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunitieswill help you take your career exactly where you want to go. We work with 95 of the Fortune 100™companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your careertoday.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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