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22 days old

Tekla BIM Technician - Remote

Kelly Services
Denver, CO 80238 Work Remotely
**Tekla BIM Technician Remote**



**Direct Hire or Contract to Hire**



**Summary:**



The Tekla BIM Technician will be responsible for providing technical assistance to customers in support of structural engineering software products. Assistance shall include installation, system configuration, network interaction, feature usage, enhancement needs and system behavior.



**Essential Functions:**




+ Takes customer technical support telephone calls\emails and provides solutions and answers to those inquiries.

+ Researches unsolved open software issues and provides solutions.

+ When needed works directly with Product Management and Software Development to ensure proper correction of defects and implementation of enhancements into the software.

+ When needed works directly with Technical Documentation Group to ensure features are clear and completely documented.

+ Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities with use of CRM and Zendesk.

+ Assist with development of training materials and procedures, or train users in the proper use of software.



**Required Skills**




+ Solid engineering/technical skills.

+ Knowledge and experience with Microsoft Windows Operating Systems and various networking environments.

+ Knowledge of Terminal Server/Citrix environments, SQL and FoxPro databases along with query and report writing skills.

+ Strong customer service skills and the ability to foster a positive experience and address customer needs

+ Ability to comprehend complex technical topics and specialized information.

+ Ability to identify problems, take ownership of them and develop solutions using the tools at hand.



**Required Experience:**



**Education:** Associate's Degree (two-year college or technical school) or two to four years related experience in technical support and/or structural engineering.



**Experience:** Two years of **Tekla** software experience. Familiarity with other structural software systems such as Tekla, RAM, ETABS, SDS/2 is a plus.



If you are interested in this role, then please feel free to reach out directly to: **vidhi.kundalia@kellyit.com** or 720-201-3798










**Why Kelly** **** **?**



By partnering with Kelly Technology, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.





**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.



Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2020-08-28 Expires: 2020-09-28

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Tekla BIM Technician - Remote

Kelly Services
Denver, CO 80238

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