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Temporary Technical Support - Salt Lake City, UT

Kelly Services


Location:
Salt lake City, UT
Date:
04/25/2018
2018-04-252018-05-24
Job Code:
US15TTVK_BH1430560
Categories:
  • Customer Service
Kelly Services
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Job Details

Job Title Temporary Technical Support - Salt Lake City, UT

Jobid US15TTVK_BH1430560

Location: Salt lake City, UT, 84165, USA

Description **Temporary Technical Support – Salt Lake City, UT**


+ Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
+ Educate customers on “How To” type questions and navigation of the company systems.
+ Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
+ Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
+ Respond effectively and timely to customer requests via email, chat, and phone.
+ Document research and troubleshooting through company CRM.
+ Provide an incredible customer experience with every customer interaction.
**Requirements:**


+ Exemplary customer service experience, minimum requirement 1 year.
+ Excellent interpersonal, time management skills, and writing skills.
+ Availability to work Monday through Friday, 9-6 MST.
+ Mature and professional demeanor, attitude, and approach.
+ Ability to come to work demonstrating timely and regular attendance.
+ Observe company policies and code of conduct.
If you are interested in this role, then please feel free to reach out directly to: **vidhi.kundalia@kellyit.com** or 720-863-7864

**Why Kelly** **®** **?**


With Kelly, you’ll have direct connections to leading IT organizations in the best companies aroundthe globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunitieswill help you take your career exactly where you want to go. We work with 95 of the Fortune 100™companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your careertoday.

**AboutKelly Services** **®**


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.



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