3 days old

Terminal Generalist

Kelly Services
Jacksonville, FL 32232

**Purpose of Job:**

Accountable for accurate documentation, loading, discharging, receiving, and dispatching cargo and to ensure compliance with regulatory requirements.

**Main Duties and Responsibilities:**

1. Receive, greet, and direct customers and visitors as needed at the TOTE terminal in a face-to-face environment.

2. Facilitate proper delivery of cargo ensuring compliance with regulatory requirements based on Customer Service releases.

3. Update hazardous information in Terminal Operating System (TOS) and release Hazardous cargo to the vessels in compliance with all Hazmat regulations and procedures.

4. Handle refrigerated container temperature discrepancies.

5. Communicate with governmental agencies for inspections and hold/ releases and schedule terminal working hours with Customs & Border Patrol if necessary.

6. Handle inbound cargo in & out of terminal and validate forms with Customs.

7. Collect /process credit card payments from customers on terminal.

8. Troubleshoot Gate and Resolution Center issues/ paperwork discrepancies to ensure cargo flows through the terminal in a timely manner.

9. Assist in maintaining accurate, up to date UIIA trucker database in TOS.

10. Assist in handling customers claims for autos.

11. Coordinate and assign equipment for Yard Transfers and update the system accordingly.

12. Understanding and producing of the following reports and requests: Dangerous Cargo Manifest Report, container Hot Hatch, cargo Did not Sail, cargo Final reports, Port Authority wharfage, Booked vs Actual, Terminal Priority, Trucker Turn Time, etc.

13. Manage terminal services vendors and code vendor invoices.

14. Receive and forward to proper departments import forms that require customs validation, hold data from governmental agencies, and to notify port personnel on special handling (ex. Flat racks, tanks, vehicle removal from containers, USDA holds, special releases for shipments that have to go off terminal for inspections.)

15. Assist management in effective operation of the cargo terminal by assisting with projects on terminal as needed.


+ Minimum of 2 years of experience in transportation related business preferred

+ Microsoft Word, Excel, Outlook, typing, and general computer/ internet skills required

+ **Bilingual English/ Spanish required**

+ Must possess good interpersonal and communication skills

+ Eagerness to learn and take on greater responsibilities, project management skills a plus

+ Attention to detail and ability to problem solve a must


+ Associate degree or above in related field or related equivalent work experience preferred

+ Hazardous certified and VSO/ FSO, CTL, CPE designation preferred

+ Any certifications or training related to process improvement is a plus, such as Six Sigma, Lean, Kaizen


**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.


Posted: 2022-01-14 Expires: 2022-02-14

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Terminal Generalist

Kelly Services
Jacksonville, FL 32232

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