19 days old

Training Quality Systems Lead

Kelly Services
Cambridge, MA 02238
Our client, a top 15 Pharmaceutical company in the world, is currently seeking a Training Quality Systems Lead for a 10 month temporary position with the opportunity for an extension. The position is located in Cambridge, Massachusetts.

By working for our client, you will be exposed to a large multinational company that markets metabolic & cardiovascular, respiratory & immunology, oncology and general medicine products, work for a firm with over 30,000 employees, a firm with $15+ billion dollars in revenue, work in a fast-paced corporate environment and be an integral part to the team.

**In addition to working with the worlds most recognized and trusted name in staffing, Kelly employees can expect:**

**-** **Competitive pay**

**-** **Paid holidays**

**-** **Year-end bonus program**

**-** **Recognition and incentive programs**

**-** **Access to continuing education via the Kelly Learning Center**

The hours and pay for this position are as follows:

+ Monday to Friday 8:00am-5:00pm

+ Pay Rate is up to $61.26 per hour W2

**Your responsibilities will include (but not limited to):**

+ Support the integration of learning systems and processes

+ Create and/or revise global SOPs for core documentation and training processes.

+ Project Management and application of ADDIE (Analyze, Design, Develop, Implement and Evaluate) for classroom trainings, eLearnings and learning resources (e.g. videos, computer-based training (CBT), web based training (WBT), LQMs, trainee and trainer manuals, GMP job aids, etc.), including the necessary story boards, outlines, and project plans.

+ In collaboration with subject matter experts (SMEs) and Portsmouth Technical and GMP Training Business Partners, develops training materials for use in training courses, with high attention to quality, role-specificity, and engaging learning experience.

+ Provide reports and support as needed for audit and inspection activities and as requested by management.

+ Manage communication process for global QMS notifications to stakeholders and quality network (weekly emails, process updates, changes and notices for new training). Support other communication initiatives as requested by team leader.

+ Support Global Quality Systems team to drive collaboration and sharing of best practices for Training within quality and at sites/regions/business units.

+ Leads or is part of cross functional department teams / project teams in the development of training solutions.

+ Support the integration of learning systems and processes

+ Manage and support deployment of global documents and training content for the Global Quality Organization.

+ Support and management of training activities for new global system/programs implementations.

+ This will include processing documents in the DMS, processing training content in the DMS and creating and maintaining learning modules and curricula in the LMS.

+ Manage curricula and assignments/enrollments in LMS for global quality personnel.

+ Support Global Quality Compliance and Systems with ongoing review of training programs and assignments.

+ Conduct usability and user experience testing of learning solutions.

+ Support the integration of learning systems and processes
Serve as point of contact and primary support resource to global quality personnel for LMS related issues.

+ Troubleshoots issues with users and Business System Administration community. Investigate problems and provide potential solutions as applicable.

+ Provide guidance and train users in LMS where applicable.

+ Test SCORM eLearning courses in the LMS as needed.

+ Manage cross company access process for integration access to LEADs/Veeva/Saba DMS and LMS systems.

+ Support organizational change management and related project communications activities.

+ Provide systems administrative support, assigning training and granting permissions and help desk tickets via Service Now / AskIt ticketing system(s) as requested for team back up support.

+ Manage SharePoint (intranet) page development, content posting and maintenance.

+ Support Global Quality staff with additional tasks as needed.

Requires a Bachelors degree with 5-10 years of experience in pharmaceutical/ biotechnology industry. 7+ years of experience may be substituted for degree. Must have strong working knowledge of the operation of pharmaceutical quality systems and applicable global regulations. Must have strong knowledge in training design (ADDIE) and delivery (Adult Learning), preferably in quality or quality systems. Must have experience with Documentation and Training activities in a pharmaceutical/biotechnology (GxP) company. Requires prior experience using validated Documentation and Training management systems (such as Veeva, QUMAS, Plateau, Sum Total, SABA, NetDimensions, ISOTrain) with clear potential for full proficiency as an LMS administrator.

SharePoint or similar experience a must. Ability to network and interact effectively with colleagues globally, and across functions and cultures. Must have strong written and communication skills be proactive with a self-directed working style.

****Important information:** This position is recruited for by a remote Kelly office, not your local Kelly branch. If you are interested in this position please email a word copy of your resume to ( )

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At **Kelly** , were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

Posted: 2020-05-08 Expires: 2020-06-08

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Training Quality Systems Lead

Kelly Services
Cambridge, MA 02238

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