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22 days old

Urgent! Business System Analyst - Remote then RTP, NC

Kelly Services
Durham, NC 27709 Work Remotely
Kelly Services is seeking an **Business System Analyst** role for a multinational biotechnology company located in **RTP, NC**



**Job Title: Business System Analyst**

**Location: Remote start, then RTP, NC**



**Type: W2 Assignment**

**Length: 7 months**



**Pay rate: Open for discussion**



The Business Analyst is a role of providing technical support relating to Desktop tooling to 10000+ users in a Biotech company. The candidate will be responsible for engaging with internal application owners, respective vendors where appropriate and gathering key data points for analysis in business decisions about prioritized tooling. At a minimum, this candidate will be working on projects to upgrade the companys default browser, select a new PDF application, and upgrade Java.


**The person in this role will be responsible for:**

Engaging with application owners to research questions using available information resources

Investigating vendor requirements and dependencies associated with current tooling research projects

Following, creating, and documenting standard processes and procedures

Contributing to the recommendations for new tooling that will enhance the desktop tooling platform for the users

Providing exceptional customer service within the global organization

Redirecting problems to appropriate resources and following through to resolution

Working closely with the Service Center and IT Training on improving process efficiencies


**Qualifications:**


Solid IT Support Experience and skills.




+ Troubleshooting Experience

+ Extensive knowledge of MSOffice Product Suite.

+ Knowledge of PDF manipulation software, Java, and internet browser interactions with application tooling

+ Proven track record in explaining technical concepts to non-technical business users at all levels

+ Excellent communication skills, both written and oral

+ Ability to work and manage within an agile environment

+ Passion for learning new technology

+ Flexibility to work independently with minimal supervision, collaborate on a multi-disciplinary team

+ Excellent problem solving, interpersonal communication skills

+ Attention to detail



******* If this position may be interested to you, please email me back at somp767@kellyservices.com (with your most up to date resume in word format) and advise the best time and number at which you can be reached ****



Thanks



Soma Patanaik



Professional Technical Recruiter



Kelly Services, Inc



Somp767@kellyservices.com






**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At **Kelly** , were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

\#KellyGTS
Posted: 2020-05-04 Expires: 2020-06-04

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Urgent! Business System Analyst - Remote then RTP, NC

Kelly Services
Durham, NC 27709

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