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21 days old

Urgent! Help Desk- Salem, OR

Kelly Services
Salem, OR 97311
Kelly Services is seeking a **Help Desk Support** for a leading company located in **Salem, OR.**



_If this position may be interested to you, please email me back at somp767@kellyservices.com (with your most up to date resume in word format) and advise the best time and number at which you can be reached._



**Job Title:** **Help Desk/ Customer service/ call center**



**Location: Salem, OR**



**Type: ONLY W2 contract**



**Length: 6 months**



**Pay Rate $15 per hour**



**Hours: 8:00 AM to 1:00 PM**



**Note: THIS IS A PART TIME POSITION 25 TO 30 HOURS PER WEEK**



**No. of position- 4**



**Must be able to work weekends and evenings**



**Education: High school OR GED**



**Description**




+ Minimum of one year of customer service/call center/help desk experience

+ Must be able to work weekends and evenings.

+ You must be willing to work out of an office in Salem, Oregon

+ Excellent listening skills and ability to assess and respond to customers needs.

+ Must be able to effectively communicate with customers via telephone

+ Detail-oriented with the ability to keep accurate records of communication with customers.

+ Ability to rapidly learn and assimilate new technologies.



**Responsibilities**




+ Provide electronic product and application end users with operational and technical assistance. Determine call resolution and log calls. Generate product replacement orders and troubleshoot and resolve customer technical issues.

+ Provide technical support via telephone, and/or email to end users and administrators of Onity hospitality and/or commercial products and systems in a timely and effective manner, while projecting a courteous and professional image.

+ Develop and maintain an excellent working knowledge of electronic products, billing and collections processes and database applications.

+ Apply established customer satisfaction skills to resolve issues with end users and create a positive image. Follow call-handling procedures to assure uniform support within the goals of the department.

+ Meet call handling, volume and productivity goals in an inbound call center environment.



Thanks



Soma Patanaik



Professional Technical Recruiter



Kelly Services, Inc



Somp767@kellyservices.com






**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-12-25 Expires: 2021-01-25

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Urgent! Help Desk- Salem, OR

Kelly Services
Salem, OR 97311

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