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16 days old

Urgent Need - Customer Engineer/ DeskTop Support - Centennial, CO

Kelly Services
Centennial, CO 80111
Kelly Services is seeking a **Customer Engineer** for a leading electronics company located in **Centennial, CO.**



**Job Title:** **Customer Engineer**



**Location:** **Centennial, CO**



**Type: Contract (W2)**

**Length: 2 months**



**Pay Rate: $25/HR**



**Shifts:** This is a split shift 6a-10a and 2p-6p. We can have the same person work both shifts or we can have different people.





**Responsibilities:**

A Customer Engineer I is responsible for the proactive and reactive support, troubleshooting and documentation of new and existing customer base. This position is ideal for a hands-on, well rounded engineer who desires to be involved in all aspects of the IT field. The position requires strong resource and time management skills for systems support. Individual will need to be self-motivated, detail and process oriented, possess strong verbal and written communication skills, excellent customer service skills and have solid problem solving/trouble-shooting abilities.



Serve as primary on-site engineering resource supporting all aspects of technology for clients (specifically one client in this case).



Supporting and trouble-shooting on-premise desktop environment including but not limited to workstation imaging and support of Microsoft Windows desktop operating systems (XP/Vista/7/8/10). (focus on Windows 10).



Supporting and troubleshooting backup solutions both on-site and remote.



Proven customer facing field experience.



Cultivate close working relationship with assigned clients' point of contacts and user base.



Excellent written and verbal communication skills. (critical skillset).



Responsible for case closures and daily time entries using Customer Relationship Management (CRM) ticketing system.(in this case tracking, and working with Project Manager to keep customer informed on a regular cadence, meeting milestone expectations etc).





**Requirements:**




+ Must be pleasant and personable.

+ MCSE, MCSA, MCITP:Server Administrator, MCITP:Enterprise Administrator OR EQUIVALENT HANDS ON EXPERIENCE.

+ Minimum of 3 years related hands-on work experience.

+ Work experience must include supporting local area network connected devices or any equivalent combination of education and experience.

+ Proficient with Microsoft Active Directory

+ Proficient with the Microsoft Windows operating system (Windows 10).

+ Proficient with the Microsoft Office Suite of products (XP/2003/2007/2010).

+ Ability to work at onsite at client facility as required.

+ Presents a tidy and professional physical appearance to customers and colleagues

+ Willingness to work evenings and weekends on occasion.

+ Occasional on-call rotation may be required.



*** If this position may be of interest to you, please email me back at shai879@kellyservices.com (with your most up to date resume, for further consideration) and advise the best time and number at which you can be reached. If not for yourself, feel free to share this opportunity within your network! ***


Shazneen Irani

Professional Technical Recruiter

Kelly Services, Inc.

shai879@kellyservices.com

kellyservices.com




**Why Kelly** **** **?**



With Kelly, youll have direct connections to leading IT organizations in the best companies around the globeoffering you the chance to work on some of todays most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 90 of the Fortune 100 companies companies and found opportunities for more than 8,600 IT professionals last year. Let us help advance your career today.





**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.



Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-11-29 Expires: 2019-12-30

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Urgent Need - Customer Engineer/ DeskTop Support - Centennial, CO

Kelly Services
Centennial, CO 80111

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