1+ months

Urgent Need!! Customer Service Rep Opportunity - Pittsburgh, PA

Kelly Services
Pittsburgh, PA 15222
**Benefits Customer Service Representatives**

Kelly Services is currently recruiting for multiple Benefits Customer Service Representatives for our client, a leading global advisory, brooking and solutions company, at their location in **Pittsburgh, PA**

Note: It is an onsite Opportunity in **Pittsburgh, PA** location (No remote opportunity)

**Job Title:** Benefits Customer Service Representatives

**Location: Pittsburgh, PA** , **15222**

**Length:** 4-months, contract assignment: Starts Aug 21th 2019, with the possibility of extension.

**Pay rate:** $15.00/hour, and $15.50/hour for those fluent in Spanish.

**Hours:** Monday to Friday - 8am-7pm (Should have flexibility to work any 8-hour shift in this time slot)

**Job Description:**

The Benefit Customer Service Representative provides customer service support for client pension and/or health and welfare plans using web-based systems for tracking, information gathering and troubleshooting issues.

**Key Responsibilities:**

+ Provide a high level of customer service support when handling customers questions/complaints in respect to defined benefit pension and/or health and welfare plans.

+ Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations (responding in a respectful, accurate, timely manner, consistently meeting commitments).

+ Respond professionally to customer inquiries/complaints received via phone, email or other communication channels.

+ Demonstrate flexibility to customize customer service approach to meet all types of member communication styles and personalities.

**Skills and Qualifications:**

+ Minimum 1-2 years experience in a customer service setting. 2-3+ years is preferred.

+ High School Diploma or equivalent required. Associate or Bachelors degree preferred.

+ Proficiency in the use of Microsoft Office programs (specifically Outlook, Excel and Word).

+ Strong computer skills with the ability to navigate multiple software applications.

+ Ability to type 30-40 WPM.

+ Fluent in Spanish a plus.

+ Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills.

+ Ability to work in a multi-tasked environment and prioritize and organize work.

+ Must have excellent attendance and be punctual to work.

**_Important information:_**

_This position is recruited for by a remote Kelly office, not your local Kelly branch. Please submit your resume to be considered for this position._

If this position may be interested to you, please email me back at (with your most up to date resume in word format) and advise the best time and number at which you can be reached.

"Use this link to chat with a recruiter now- " (8:00 AM 5:00 PM CST)


Soma Patanaik

Professional Technical Recruiter

Kelly Services, Inc

Ph no- 630-270-7630

**Why Kelly** **** **?**

At Kelly
Services , we work with the best. Our clients include 95 of the Fortune
100 companies, and more than 70,000 hiring managers rely on Kelly annually to access
the best talent to drive their business forward. If you only make one career connection today, connect
with Kelly.

**AboutKelly Services** ****

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.
Posted: 2019-07-19 Expires: 2019-09-12

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Urgent Need!! Customer Service Rep Opportunity - Pittsburgh, PA

Kelly Services
Pittsburgh, PA 15222

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