26 days old

Urgent Need! Customer Service Representative - Holtsville, NY

Kelly Services
Holtsville, NY 11742
Kelly Services is currently seeking multiple **Customer Service Representatives** for one of our top clients in **Holtsville, NY** ! As a **Customer Service Representative,** you will provide front-line customer service support via phone to all internal and external customers.

*****Recent grads welcome to apply! Preferably with a technical background. *****

**QUESTION?? Chat Live** - " (8:00 AM 5:00 PM CST)

**Availability to choose your preferred shift!**

**1st shift:** 7:00am - 3:00pm

**2nd shift:** 3:00pm - 11:00pm

**3rd shift:** 11:00pm - 7:00am

**Pay Rate:** $16.00 per hr

**Length:** 3 months (Contract W2)

**CSR's will work part time (16 hours) till New Years Eve**

+ 1st two weeks of January is required need the bulk of the CSRs during that time

+ Weekends/Sundays required


_Help desk is closed on Christmas and half day on Christmas Eve, Help Desk is OPEN on 1/1/19, so they must work. New Years Eve is a pretty light schedule._


+ Provides assistance to customers during all phases of the inventory process.

+ Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories.

+ Maintains appropriate response times and abandon rates as defined in the departments goals.

+ Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer.

+ Serves as a liaison to assist client care teammates, account managers, IT and operations staff at all levels to support the needs of the customers.

+ Prepares and enters required client information/requests into departments database to document customer interaction and resolution.

+ Obtains a working knowledge of product functionality/ performance and troubleshooting methodologies to assist clients when they call in for assistance.

+ Maintains a working knowledge of the computer programs currently in use in the department.

+ Performs other duties as assigned.


+ Light IT background preferred.

+ Some prior customer service experiences a must.

+ Excellent communications skills.

+ Computer literate; exposure to Windows environment.

**_Important information:_**

_This position is recruited for by a remote Kelly office, not your local Kelly branch. Please submit your resume to be considered for this position._

If this position may be interested to you, please email me back at (with your most up to date resume in word format) and advise the best time and number at which you can be reached.


Soma Patanaik

Professional Technical Recruiter

Kelly Services, Inc

Ph no- 630-270-7630

**Why Kelly** **** **?**

With Kelly, youll have direct connections to leading IT organizations in the best companies around the globeoffering you the chance to work on some of todays most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 90 of the Fortune 100 companies companies and found opportunities for more than 8,600 IT professionals last year. Let us help advance your career today.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-10-18 Expires: 2019-11-21

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Urgent Need! Customer Service Representative - Holtsville, NY

Kelly Services
Holtsville, NY 11742

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast