1+ months

UX Content Strategist

Kelly Services
Cincinnati, OH 45217
**UX Design Content Specialist / Strategist**

The successful candidate will have the opportunity to work with one of the largest Financial Institutions in the country.

**Location:** Cincinnati OH

**Duration:** 8 months with possibility of renewal

_Candidate must be eligible for direct W2 contract without sponsorship._

**Job Descriptions**

The Content Specialist/Strategist works with Experience Strategy leads and UX team members to identify and meet the content demands for various projects. The UX Content Strategist applies and updates existing content strategies to accommodate new product.

Day to day responsibilities:

+ Writes, edits and implements content based on the content strategy, including voice and tone, and customer / business-centric site goal.

+ Reviews content with peers and senior content strategists to ensure they accurately represent the content strategies

+ Formally observes user interviews and usability sessions

+ Analyze and understand end-to-end customer experiences to ensure that all content is consistent in voice/tone/construction and technically correct

+ Assist in gathering requirements and assessing content needs of a given project

+ Update content logs, copy documents, CMS and other documentation systems

+ Provide strategic content recommendations and writing/editing support for UX teams, product managers, business lines, and other content stakeholders

+ Drives, advocates and embodies a customer-centric perspective within and outside the UX Design organization, resulting in consistently simple and innovatively enriching experiences for our customers

+ Applies and updates existing content strategies to accommodate new products and campaigns

+ Validates that content is correctly and accurate implemented across all platforms

**Job Requirements:**

+ Bachelors Degree in related field

+ Minimum 5 years of experience of Enterprise CMS content authoring experience

+ Experience in AEM / CQ5

+ Experienced in creating content for highly regulated industries.

+ Experience in planning and executing website contents.

+ Passionate about punctuation and grammar

+ Experience with user-centered design from concept to delivery

+ Experience working in a cross-channel environment, including desktop/laptop, mobile, devices and brick-and-mortar locations

+ Knowledge of content strategy and UX best practices

+ Great problem-solver

+ A strong portfolio demonstrating past work experience and deliverables

+ Understands content creation, content inventories and audits, content mapping and modeling, voice and tone guidelines, and governance documentation

+ Experience with data-collection and analysis

+ Able to manage ambiguity, working autonomously and multi-tasking in a fast-paced environment

+ Experience meeting ambitious deadlines and delivering high-quality work on schedule, including quickly turning around plans and reports

+ Skilled in communication, presentation, interpersonal and analytical skills

+ Good grasp of quantitative data analysis.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At **Kelly** , were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

Posted: 2020-09-21 Expires: 2020-11-05

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UX Content Strategist

Kelly Services
Cincinnati, OH 45217

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