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Virtual Home Based Customer Service Representatives

Kelly Services

Virtual, IL
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Virtual Home Based Customer Service Representatives

Jobid US2411KZ_24650082

Location: Virtual, IL, USA

Description **Job Description**

Kelly Services is currently looking for Virtual Home Based Customer Service Representatives of our top insurance clients! This role will be responsible for answering questions from members, providers, and doctors as well as determining possible causes to issues regarding participant's eligibility, timely filing of claims, or the member's benefit plan. This is a great opportunity to bring your career to the next level!


-Two Years of Recent Experience in a Customer Service role within a third party administrator, health insurance company, or employee benefits organization

-Associates Degree

-Experience handling 60-100 calls per day

-Knowledgeable on COBRA, Medicare, HIPAA, Deductible/Copays, Claims


-Employees bid on weekly schedules based on monthly performance statistics (not tenure)

-Employees must provide availability for one Saturday per month (but may not need to work a Saturday every month)

-Schedule possibilities are 7:30 AM - 4:00 PM, 8:00 AM - 4:30 PM, 8:30 AM - 5:00 PM, 10:30 AM - 7:00 PM. They should be available for at least one late night shift per week.


Year Long Contract With Potential For Permanent Conversion After Contract If A Great Fit! Position Starts At $16.50 With $0.25 Pay Rate Increases Every 3 Months (Up To $1.00)

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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