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Kelly Services
Rancho Cordova, CA 95670
**Job Description**


Kelly Services is seeking Customer Service Representatives for a Temp-to-Hire opportunity in Rancho Cordova.


Job Duties:

Under direct supervision, the Customer Service Representative handles customer inquiries pertaining to claims and benefit interpretation. Customer Service Representative assists prospective members, enrolled members, providers, employers, vendors, and other customers. This position is responsible for resolving all aspects of customer inquiries and complaints, for providing accurate and timely responses, and for entering accurate information into the customer database.


Hours:

Must be flexible to work an 8hr shift between 6am - 8:00pm M-Sat


Pay Rate:


$15.72 per hour (additional $0.70 to eligible candidates upon passing Spanish Bilingual exam and receiving incoming calls in Spanish.)


Training:Training will be 6 weeks long- 100% attendance is required

Schedule for training is M-F 8:00am-4:30pm


Training Classes begin in OCTOBER


**Requirements**


Requirements:

Spanish Bilingual: Strongly preferred but not mandatory

Excellent attendance

6 months call center experience or 1 year of customer service (call center experienced strongly preferred)

Computer knowledgeable - Typing speed of 30 WPM minimum

Passionate believer in providing superior customer service

Superior verbal and written communication skills in both English and second language

High School Diploma or GED


**Highlights**


Perks:

Kelly-sponsored Affordable Care Act health care coverage available to eligible employees

Holiday pay plan

Weekly electronic pay options

Online training campus that provides more than 3,000 free courses to help improve and develop skills

Corporate discounts


**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-06-12 Expires: 2019-10-21

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We Have a Call Center Opening For You, Apply Today!!

Kelly Services
Rancho Cordova, CA 95670

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