23 days old

Windows 10 Migration IT Support

Kelly Services
San Diego, CA 92108
Great opportunity in San Diego area for IT Support (Windows 10)

**Must be comfortable working in the hospital! They will be walking around the hospital all day!**

**WIN 10 migration, Field PC Technician**

**6 months contract position possibility to extend (most likely)**


**Location: San Diego, CA**

**Job Description:**

The Windows 10 Project Technicians will be responsible for performing hardware and software tasks face to face with on-site end users in a fast paced hospitals. Windows 10 Technicians will provide configuration support for Microsoft Windows operating systems, perform Quality Assurance tasks to validate images, replace/swap equipment as well as several other tasks supporting a bare metal upgrade of a users system. In this role you should have the ability to set priorities and be aware of standard SLAs which need to be met. The Windows 10 Project Technician will spend a significant portion of the day on their feet unboxing and installing hardware. This position will require excellent customer service and quick decision making skills to identify and resolve onsite end users (to doctors & nurses) technical inquiries in a healthcare/ hospital settings.


The Windows 10 Project Technician will be involved in the activities performed within the Configuration Center, including;

+ Procurement

+ Image of PC's, laptops, printers for Windows 10 Migration

+ Wiping of retired equipment

+ Respond in a timely matter to tickets and work orders, and end users emails

+ Conduct on-site repairs for internal customers in a Windows environment

+ Troubleshooting to diagnose issues; replace/swap out equipment

+ Light phone support; documentation of issue resolution

+ Provide hardware support on laptops, desktops, and printers

+ System imaging and deployment, refresh and upgrade projects

+ Follow all quality processes required

+ Exposure to DOS, OS/2 and the Windows environment

+ Image computer equipment and related peripherals for end users

+ Understanding of and working with warranties

+ Demonstrate attention to detail and ability to follow documented procedures

+ Documentation of work-flow

Qualified candidates will have top notch customer service skills and excellent organizational skills. Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade and deployment projects as well as excellent customer service skills in a corporate environment

+ Excellent written and oral communication skills

+ Experience with Microsoft Office Suite (PowerPoint, Excel, Word, etc.)

+ Ability to display a positive attitude and approach

+ Must have experience in a very fast paced, high volume environment

A+, MCSE, MCP certifications are a plus

**Why Kelly** **** **?**

By partnering with Kelly IT, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-12-25 Expires: 2021-01-25

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Windows 10 Migration IT Support

Kelly Services
San Diego, CA 92108

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