16 days old

Workforce Engagement Representative

Kelly Services
Chicago, IL 60684
At Kelly Professional & Industrial, we're passionate about helping you find a job that works for you. If you ask us, this job looks pretty great.

We are seeking an **Workforce Engagement Representative** role for a Healthcare Company based in Chicago!

**Schedule:** Monday-Friday, Standard business hours ( **HYBRID:** **in the office 3 days per week and 2 days remote** )

**Duration:** 1 Year

**Pay:** $28.00/hr

**Location:** Chicago, IL

This position is in our Procurement department and is responsible for creation of Statements of Work (SOW) within SAP Fieldglass, including but not limited to receiving a high volume of newly executed labor agreements, coordination with business partners to facilitate efficient worker onboarding and ongoing management of existing SOWs within the Fieldglass tool.

The position is a client-facing and engages regularly with hiring managers. Additional stakeholder engagement with HR, Security, Compliance and Procurement also occurs daily. Successful candidates for this role must maintain quality customer service and day-to-day operations, accurate data entry skills, with a primary focus on meeting SLAs, for efficient SOW management and professional and efficient communication.

**General Functions:**

Monitoring of team mailbox to field new SOWs for set up, requests for SOW updates from business partners and other support related inquiries

Ensure timely completion of SOW creation or SOW updates based on internally defined SLAs within procurement

Maintain accurate and complete Fieldglass records for all in-scope workers

Manage the resolution of issues with suppliers and/or internal stakeholders

Consistently exhibit friendly, professional customer service and problem-solving capabilities

Facilitate a compliant onboarding process including all pre-employment protocols are met

**Required Job Qualifications:**

+ Must have at least 1 year of VMS tool experience, have worked at a fortune 500 company, used to juggling multiple priorities, able to work in a fast paced environment, attention to detail and excel skills and have great customer service skills.

College Degree, or 2 years of relevant experience in a large corporation

PC proficiency including Word, Excel, MS Outlook. Excel skills should include familiarity with VLOOKUP and other basic formula capabilities

Ability to type 45 wpm with 95% accuracy

Strong interpersonal, verbal and written communication skills

Ability to function in ambiguous and/or time-sensitive situations

Work experience within a centralized contingent labor PMO (MSP or client led)

Hands on experience with any of the leading VMS tools, ideally Fieldglass

Calm demeanor under pressure with an ability to maintain professionalism during difficult exchanges with clients

Very organized, ability to multitask and work in a fast-paced environment

**What happens next**

Once you apply, you?ll proceed to next steps if your skills and experience look like a good fit. But don?t worry?even if this position doesn?t work out, you?re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

For questions or more information about this role, please apply and contact Ashlee Bishop via email at .

\#hiringnow #WorkforceEngagement #VMS #Fortune500 #Fieldglass #Healthcare #Chicago #Illinois

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.


Posted: 2022-08-01 Expires: 2022-09-01

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Workforce Engagement Representative

Kelly Services
Chicago, IL 60684

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